SwitchyardSupport
Switchyard is built and supported by dks.studio. Questions, bugs, and setup help come straight to me.
Get in touch
Email hello@dks.studio. Tell me which edition you have and what you were doing when it went wrong. Nothing about your documents ever reaches me — send only what you are willing to type into an email.
Training and setup
The app installs and runs without help. What is worth an hour is the rest: which tools fit the way you already work, where your records folder lives, and getting a whole practice onto one habit instead of six. I do this directly, for individuals and for groups, and it includes training on building your own tools inside the app. Say roughly how many people are involved.
Common questions
Is client material ever transmitted?
No. Privileged material never leaves the machine it was opened on. There is no third party holding the document, which means no vendor in your engagement's risk picture and no subprocessor to disclose.
Does it make legal judgments?
No. The tools transcribe what a document states — parties, dates, obligations, amounts — and leave blank anything the document does not say. Nothing is inferred and nothing is computed.
Does anything leave my Mac?
No. The models run inside the app. There is no account and no server. The app shows a running count of bytes sent, and it reads zero.
Where are my files?
One folder on your Mac. Open the shield icon in the app — it shows the exact path and a Show in Finder button.
The first run is slow.
The bundled model loads once on first use. After that it is quick.
Can I use my own model?
Yes. If you run Ollama, point Switchyard at any model you have from the setup screen. That connection is also loopback-only.
What do I need to run it?
An Apple silicon Mac on macOS 12 or later. The download is around 6 GB because the models are inside the app rather than on someone's server.
Which edition should I buy?
The focused editions carry one profession's tools and open ready to use. Complete carries all of them plus automation — folder watchers, schedules, and goals you hand off.
Privacy
The full notice is at Privacy. The short version: nothing is uploaded, and there is no account and no server.